Contact Centre - CallPageboy

Contact Centre

With a wide range of customised solutions covering various areas like Sales & Marketing, Virtual Services and fulfillment services; our Call Centre is designed and built with sophisticated communication infrastructure, and manned by skilled and fully trained Customer Support Agents. 24 /7/365 Services available on request.

Client satisfaction and cost-efficiency are our top most priority and hence, we have come up with an unique approach to serving our client. Our call center infrastructure services include:

  • Calls Monitoring and Reporting
  • Quality Control Reports
  • Call Center Software Configuration
  • Telephony routing and prioritization engines
  • Voice portals
  • Tools for integration with CRM software
  • Data and analytics systems
  • Email response management
  • Knowledge-based self-service
  • Session recording and quality monitoring, including speech analytics

Our Clients

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