Rota Management - CallPageboy

Rota Management

Our Rota Management System works on the principle of your caller making 1 call and CallPageboy Call Centre taking ownership. In the event of your assigned on call person failing to respond to us after a set time frame, the call is then escalated to an additional list of contacts as back up

Rota design is carried out in house and it can include rota design by –

  • Time and Date
  • Customer Calling
  • Geographical Location
  • Call Type
  • Product or service type

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