Why Call Pageboy - CallPageboy

Why Call Pageboy

It’s our business to be your business… It’s your call and we’ll answer it!

  • 24/7/365 Call Centre
  • ISO 9001:2015 & ISO 27001:2013 Accredited
  • Established Since 1972
  • Resilient IT Infrastructure, Contingency and Standby Site
  • Trained Experienced Customer Service Agents
  • Proven Track Record and service recommendations by your Industry Peers

These are some of the reasons why CallPageboy Call Centre is a trusted partner with so many well-known businesses.

  • CallPageboy Call Centre is a True 24/7/365 Service Provider.
  • We do not outsource any part of our service to other call centres our other Jurisdictions.
  • Better Reputation: CallPageboy can protect your company image and help build your reputation.
  • We do not switch to a UK Call Centre after 5pm!

  • Before you choose your service provider – do a Site Visit!
  • You are entrusting your business and brand – do a visual inspection
  • Meet the staff who would manage your service and speak to your customers
  • See examples of similar services in a live environment
  • We encourage regular account management meetings for service reviews or training

  • CallPageboy is a 100% Irish owned, managed, and ISO 9001 : 2008 Accredited Business
  • We create long term relationships and have many customers using our service continuously for 10, 20 and in some cases for over 30 years
  • We are a trusted partner and welcome you to contact our clients for service reference

Using best in class technology and Human Resources our service is scalable to meet your needs:

  • Seasonal Increase in Call Volumes
  • Response to Advertising
  • Outbound Campaigns to your customer Base
  • Reduces your in house costs
  • One off Projects

Using best in class technology and Human Resources our service is scalable to meet your needs:

  • The majority of our service is provided to businesses serving the Irish Market and as a result of this all of our agents are English speaking and have local knowledge
  • All of our staff are trained and are part of our ongoing agent review and performance programme which is carried our by our own in house Quality & Process Manager

CallPageboy Call Centre create long term relationships. Key to our success of keeping customers for 10,20 and 30+ years is the full understanding that we are representing our customers brand and business. To help us achieve this we have:

  • On Going Programme of Agent Review and Performance
  • ISO 9001:2015 & ISO 27001 Accredited
  • Account Managed Service
  • Clear SLA & KPI Target driven service
  • In House Training Facilities and Quality Manager

Our Clients

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