Why Call Pageboy
It’s our business to be your business… It’s your call and we’ll answer it!
- 24/7/365 Call Centre
- ISO 9001:2015 & ISO 27001:2013 Accredited
- Established Since 1972
- Resilient IT Infrastructure, Contingency and Standby Site
- Trained Experienced Customer Service Agents
- Proven Track Record and service recommendations by your Industry Peers
These are some of the reasons why CallPageboy Call Centre is a trusted partner with so many well-known businesses.
24 / 7 / 365 – We Never Close
- CallPageboy Call Centre is a True 24/7/365 Service Provider.
- We do not outsource any part of our service to other call centres our other Jurisdictions.
- Better Reputation: CallPageboy can protect your company image and help build your reputation.
- We do not switch to a UK Call Centre after 5pm!
Dublin Based
- Before you choose your service provider – do a Site Visit!
- You are entrusting your business and brand – do a visual inspection
- Meet the staff who would manage your service and speak to your customers
- See examples of similar services in a live environment
- We encourage regular account management meetings for service reviews or training
Established since 1972
- CallPageboy is a 100% Irish owned, managed, and ISO 9001 : 2008 Accredited Business
- We create long term relationships and have many customers using our service continuously for 10, 20 and in some cases for over 30 years
- We are a trusted partner and welcome you to contact our clients for service reference
Scalability
Using best in class technology and Human Resources our service is scalable to meet your needs:
- Seasonal Increase in Call Volumes
- Response to Advertising
- Outbound Campaigns to your customer Base
- Reduces your in house costs
- One off Projects
All English Speaking
Using best in class technology and Human Resources our service is scalable to meet your needs:
- The majority of our service is provided to businesses serving the Irish Market and as a result of this all of our agents are English speaking and have local knowledge
- All of our staff are trained and are part of our ongoing agent review and performance programme which is carried our by our own in house Quality & Process Manager
Trust
CallPageboy Call Centre create long term relationships. Key to our success of keeping customers for 10,20 and 30+ years is the full understanding that we are representing our customers brand and business. To help us achieve this we have:
- On Going Programme of Agent Review and Performance
- ISO 9001:2015 & ISO 27001 Accredited
- Account Managed Service
- Clear SLA & KPI Target driven service
- In House Training Facilities and Quality Manager
